Refund policy

Because every item is custom printed to order, we do not accept returns or offer refunds for buyer's remorse, incorrect size selection, or change of mind. Please review our size chart carefully before ordering, as we are unable to exchange items for a different size once production has begun.

We will happily replace or refund your order if:

• The item arrives damaged or defective
• The item printed is materially different from what you ordered (wrong pairing, wrong color, wrong font)
• Your order was lost in transit

To report an issue, contact us at contact@classicduos.com within 14 days of delivery with your order number and photos of the item. We'll arrange a replacement or refund at no cost to you.

Orders can only be cancelled or modified before production begins. Because items go into production shortly after ordering, please contact us immediately at contact@classicduos.com if you need to make a change - we cannot guarantee changes once printing has begun.

You can always contact us for any return question at contact@classicsuos.com. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@classicsuos.com.